Contact us
Live chat around the clock
Our support team answers in live chat 24 hours a day, seven days a week. Open the chat on any page for help with registration, payments, verification, bonuses or limits on your account.
Prefer writing? Send us an e-mail. Someone reads our support inbox all the time, and we reply as soon as we can.
Answers you can find yourself
Many common questions about accounts, payments, games and sports bets already have an answer in our help topics, grouped by subject.
Raising a complaint
Start every complaint, claim or dispute with our support team, through any of the channels above. Where needed, the department in charge looks into it, and we aim to answer each case promptly. A dispute that cannot be resolved this way goes to arbitration in Curaçao under Curaçao civil procedure rules.
Who runs Lucky Dreams
Lucky Dreams is operated by Just Entertainment B.V., company number 160603, Scharlooweg 39, Willemstad, Curaçao, under Curaçao Gaming Authority licence OGL/2024/164/0246.